These terms and conditions apply to the purchase of any goods or services by you (“Customer”) through Isabelle Johnson Photo and related pages on isabellejohnsonphoto.com (the “Website”). Isabelle Johnson Photo is a trading name of Isabelle Johnson Photography.
By using the Website or making a purchase, you confirm that you accept these terms in full. We reserve the right, at our sole discretion, to update or revise these Terms and Conditions at any time.
1. Eligibility
Customers must be 18 years or older to place an order.
We reserve the right to deny or modify any order if incorrect information is provided.
2. Intellectual Property
The Website and all content, including images, graphics, product descriptions, and designs, are owned by Isabelle Johnson Photo.
Content may not be copied, reproduced, or used without prior written consent.
3. Products
Product images and descriptions are for illustrative purposes and may not exactly match the physical product.
Custom orders are the responsibility of the Customer to provide accurate specifications.
All products are subject to availability. We reserve the right to make changes to comply with law or safety requirements.
4. Orders and Contract Formation
Product listings do not constitute a contractual offer.
A contract is formed only when you receive an Order Confirmation email from us.
It is your responsibility to check the Order Confirmation for accuracy.
Any changes to the order after confirmation must be agreed to in writing.
5. Price and Payment
Prices are listed in GBP and include VAT.
Shipping and payment fees are additional.
Payment must be made at the time of purchase to complete your order.
6. Special Offers
Special offers may be provided from time to time with specific terms.
Offers are valid only for the stated products and duration and may be withdrawn at any time.
7. Delivery
We aim to deliver products within 30 days unless otherwise agreed.
International customers are responsible for any local import duties or taxes.
Products may be delivered in installments if necessary.
Risk passes to the Customer on delivery or collection.
8. Refunds
Due to the custom nature of our products, all sales are final.
Exceptions are made if the wrong item is delivered or the item is damaged.